Delivery


No Contact Cookies - Delivery during Covid-19
 

1st Class Post Nationwide - IMPORTANT UPDATE

***UPDATE - Royal Mail is taking 5+ days in a lot of cases to deliver our orders. For freshly baked cookies, this is not something we can risk and we regret we cannot cope with the huge number of messages and replacement orders resulting from this problem. As a result, we are now switching to a more expensive, fully tracked 24hr courier option but keeping the cost as low as possible. We are currently baking and despatching orders for post/courier despatch only on Wednesdays for delivery Thursdays at a cost of £4.95.***

No Contact Click & Collect Options

Whilst we love you dearly and would love to say hello, if we are to offer this FREE CLICK & COLLECT option, then we have to instigate a strict ‘no contact’ procedure. Upon placing a click and collect order (unless you have chosen the Nuneaton option) your order will be ready and waiting from 5pm on the scheduled day for that location. You will receive a despatch notification email when your cookies are ready at the location. Please check your spam as invariably, these notifications end up there. You can then drive/walk up and collect your named box from the doorstep without the need to see, speak or touch anything or anyone (other than your much prized cookies!). We ask those collecting NOT to ring the doorbell or knock at the door as your order will be waiting on the doorstep for you.
Please note, we will be packing boxes wearing gloves to ensure maximum hygiene and peace of mind for you.
At this moment, click and collects are Wednesdays for Coventry CV6 2AE and Leamington CV32 6EW and also Fridays for Coventry CV6 2AE and Stratford CV37 9NE. All after 5pm. Nuneaton is usually lunchtimes on Wednesdays and Fridays from our bakery at CV10 7NG. Please reply to your order confirmation email to let us know which is best for you.

No Contact Home Delivery - specified postcodes

We are offering this option as long as we are within the latest lockdown rules. Again, we will have a strict ‘no contact’ procedure for doing this. We will wear gloves to place your box of cookies on your doorstep after knocking or ringing your doorbell. As most people will be at home at this time, we think this is the best option. The boxes are not waterproof. If it is raining, we will (subject to availability) use compostable bags to put your box in. If we run out of these bags, we will come up with whatever we can at the time and do our best! If we have online access during our deliveries, we will attempt to send despatch notes for delivered orders which you will receive by email but this is not often possible and the despatch emails often get emailed the next day.

Home delivery costs £3.50 irrespective of how many cookies you order. We will post up the postcodes we are delivering to each week on Facebook and Instagram, but you will also be able to see them in the basket and checkout page when you select the home delivery option. It is split into areas and these areas are listed on the pop up window which is linked to at the top of the page...hopefully that makes sense!

Fridays home deliveries generally cover Coventry, Nuneaton, Bedworth, Rugby/Solihull (alternating fortnightly), Warwick & Leamington. By the time we have baked and packed all the orders, deliveries tend to start between 3 and 4 pm and can run as late as 9pm on very busy days. Wednesday is home delivery day for Kenilworth with the same times applying.

ORDER DEADLINE: Home delivery orders must be in by 7pm on the Thursday for baking early Friday or 10pm Tuesday for the Kenilworth Wednesday deliveries.

 

Delivery


No Contact Cookies - Delivery during Covid-19
 

1st Class Post Nationwide - IMPORTANT UPDATE

***UPDATE - Royal Mail is taking 5+ days in a lot of cases to deliver our orders. For freshly baked cookies, this is not something we can risk and we regret we cannot cope with the huge number of messages and replacement orders resulting from this problem. As a result, we are now switching to a more expensive, fully tracked 24hr courier option but keeping the cost as low as possible. We are currently baking and despatching orders for post/courier despatch only on Wednesdays for delivery Thursdays at a cost of £4.95.***

No Contact Click & Collect Options

Whilst we love you dearly and would love to say hello, if we are to offer this FREE CLICK & COLLECT option, then we have to instigate a strict ‘no contact’ procedure. Upon placing a click and collect order (unless you have chosen the Nuneaton option) your order will be ready and waiting from 5pm on the scheduled day for that location. You will receive a despatch notification email when your cookies are ready at the location. Please check your spam as invariably, these notifications end up there. You can then drive/walk up and collect your named box from the doorstep without the need to see, speak or touch anything or anyone (other than your much prized cookies!). We ask those collecting NOT to ring the doorbell or knock at the door as your order will be waiting on the doorstep for you.
Please note, we will be packing boxes wearing gloves to ensure maximum hygiene and peace of mind for you.
At this moment, click and collects are Wednesdays for Coventry CV6 2AE and Leamington CV32 6EW and also Fridays for Coventry CV6 2AE and Stratford CV37 9NE. All after 5pm. Nuneaton is usually lunchtimes on Wednesdays and Fridays from our bakery at CV10 7NG. Please reply to your order confirmation email to let us know which is best for you.

No Contact Home Delivery - specified postcodes

We are offering this option as long as we are within the latest lockdown rules. Again, we will have a strict ‘no contact’ procedure for doing this. We will wear gloves to place your box of cookies on your doorstep after knocking or ringing your doorbell. As most people will be at home at this time, we think this is the best option. The boxes are not waterproof. If it is raining, we will (subject to availability) use compostable bags to put your box in. If we run out of these bags, we will come up with whatever we can at the time and do our best! If we have online access during our deliveries, we will attempt to send despatch notes for delivered orders which you will receive by email but this is not often possible and the despatch emails often get emailed the next day.

Home delivery costs £3.50 irrespective of how many cookies you order. We will post up the postcodes we are delivering to each week on Facebook and Instagram, but you will also be able to see them in the basket and checkout page when you select the home delivery option. It is split into areas and these areas are listed on the pop up window which is linked to at the top of the page...hopefully that makes sense!

Fridays home deliveries generally cover Coventry, Nuneaton, Bedworth, Rugby/Solihull (alternating fortnightly), Warwick & Leamington. By the time we have baked and packed all the orders, deliveries tend to start between 3 and 4 pm and can run as late as 9pm on very busy days. Wednesday is home delivery day for Kenilworth with the same times applying.

ORDER DEADLINE: Home delivery orders must be in by 7pm on the Thursday for baking early Friday or 10pm Tuesday for the Kenilworth Wednesday deliveries.