Packaging


We know lots of you send our cookies as a pick-me-up or to celebrate a birthday or special occasion, so we want you to know how they look when they arrive.

How are the cookies themselves packed & do you separate vegan/glutenfree cookies?
As standard, cookies are packed in our Wicked Cookies bags – usually 2 in a bag. We pack nuts, strong flavours, vegan/dairyfree and gluten-free cookies separately. If your order contains a mix of glutenfree/dairyfree/regular cookies, your GF/DF bags will have their contents  written on for ease of identification. We are in the process of swapping our bag design, so you may find the whole cookie name on the bag, or just the cookie codes (which are pretty obvious, but can also be found on the packing note for ease of identification!)

How are the cookies boxed?
The bags are then placed into one of our outer boxes. We have 2 sizes. One which fits up to 7/8 cookies. One for 8+. Biodegradeable zig zag kraft paper is then used to fill in the gaps and snuggle your cookies up for the journey. (Click and collect orders which are with us the whole time and not thrown around a courier hub do not contain this ziggy zaggy stuff!)

What paperwork is included?
On top of that is your delivery note (no prices included), with a list of the cookies in the box and any gift message that you have added using our ‘add message' product. If you do want to add a message, there is no box at the checkout, you need to select the ‘add message’ product to your basket. This can be found on the ‘all cookies’ page and quite probably at the bottom of every single cookie page too! Just add it to your basket, type your message into the text box and you’re all done. There is no limit on how long your message is, but please note, despite the wonders of technology, line breaks, returns and emojis don’t work I’m afraid and will appear as some strange gibberish in your message when it finally prints at our end!

Presentation Card
On top of your delivery note is one of our beautiful insert cards. We have a fabulous and random selection with various phrases so it’s a surprise which one you will get. However, if you have included a gift message with your cookies, we will choose the most appropriate insert for your message. For example, With Love or You’re Awesome…or Happy Birthday!

Outer Labels
Your box is then sealed using eco-friendly, non-plastic tape and finished with your shipping label and a big yellow sticker which ensures the courier does not take your parcel back to the depot if nobody is in. As a perishable food item, Wicked Cookies are treated to express delivery treatment and whilst the odd circumstance pops up which causes a delay, 99% of our courier deliveries arrive the very next day. They are fully tracked and if you have included your mobile number and email address, you will be kept updated with your parcel’s progress and final delivery.

  

Eco-friendly info

We are super environmentally friendly. Every part of your cookie package is recyclable and/or biodegradeable and we use a courier with lots of environmental awards and a goal for carbon neutral deliveries. We hate plastic and steer clear of it wherever possible so your box is not wrapped in a courier pack plastic bag for these reasons.

Giftwrapping

If you would like to upgrade your cookies with our luxury giftwrap option so you can take them out of their shipping box and present them with style and flair, then you can add our regular or large luxury gift box option to your order. You can find this as a product which can be added to your basket along with your cookies.

Packaging


We know lots of you send our cookies as a pick-me-up or to celebrate a birthday or special occasion, so we want you to know how they look when they arrive.

How are the cookies themselves packed & do you separate vegan/glutenfree cookies?
As standard, cookies are packed in our Wicked Cookies bags – usually 2 in a bag. We pack nuts, strong flavours, vegan/dairyfree and gluten-free cookies separately. If your order contains a mix of glutenfree/dairyfree/regular cookies, your GF/DF bags will have their contents  written on for ease of identification. We are in the process of swapping our bag design, so you may find the whole cookie name on the bag, or just the cookie codes (which are pretty obvious, but can also be found on the packing note for ease of identification!)

How are the cookies boxed?
The bags are then placed into one of our outer boxes. We have 2 sizes. One which fits up to 7/8 cookies. One for 8+. Biodegradeable zig zag kraft paper is then used to fill in the gaps and snuggle your cookies up for the journey. (Click and collect orders which are with us the whole time and not thrown around a courier hub do not contain this ziggy zaggy stuff!)

What paperwork is included?
On top of that is your delivery note (no prices included), with a list of the cookies in the box and any gift message that you have added using our ‘add message' product. If you do want to add a message, there is no box at the checkout, you need to select the ‘add message’ product to your basket. This can be found on the ‘all cookies’ page and quite probably at the bottom of every single cookie page too! Just add it to your basket, type your message into the text box and you’re all done. There is no limit on how long your message is, but please note, despite the wonders of technology, line breaks, returns and emojis don’t work I’m afraid and will appear as some strange gibberish in your message when it finally prints at our end!

Presentation Card
On top of your delivery note is one of our beautiful insert cards. We have a fabulous and random selection with various phrases so it’s a surprise which one you will get. However, if you have included a gift message with your cookies, we will choose the most appropriate insert for your message. For example, With Love or You’re Awesome…or Happy Birthday!

Outer Labels
Your box is then sealed using eco-friendly, non-plastic tape and finished with your shipping label and a big yellow sticker which ensures the courier does not take your parcel back to the depot if nobody is in. As a perishable food item, Wicked Cookies are treated to express delivery treatment and whilst the odd circumstance pops up which causes a delay, 99% of our courier deliveries arrive the very next day. They are fully tracked and if you have included your mobile number and email address, you will be kept updated with your parcel’s progress and final delivery.

  

Eco-friendly info

We are super environmentally friendly. Every part of your cookie package is recyclable and/or biodegradeable and we use a courier with lots of environmental awards and a goal for carbon neutral deliveries. We hate plastic and steer clear of it wherever possible so your box is not wrapped in a courier pack plastic bag for these reasons.

Giftwrapping

If you would like to upgrade your cookies with our luxury giftwrap option so you can take them out of their shipping box and present them with style and flair, then you can add our regular or large luxury gift box option to your order. You can find this as a product which can be added to your basket along with your cookies.